Showing posts with label Innovative management. Show all posts
Showing posts with label Innovative management. Show all posts

Monday, March 11, 2013

Innovative Management Update: Reinventing HR and Restructures

Need a does of innovation? Here are the best articles on innovation from March 4 to 10th:


Does Free Food make for a Happier Workplace?

Want to create a happier workplace?
Give your employees free food!
That is a conclusion drawn from a new survey of 1200 employees working in companies of 20 employees or more and conducted by Seamless, an online delivery and takeout service in the U.S. and U.K.

Among the survey results are:
  •  60% said that having company-provided food around the office “would make them feel more valued and appreciated;”
  • More than half said that a free lunch “would strongly influence their decision to accept a job offer;”
  • 60% said such free lunches would encourage them to chow down with their colleagues; and
  • One third said that free food at meetings would prompt them to attend optional meetings.

Granted these survey results come from a food service provider (Seamless), these findings do point out that it does not take much to incent and motivate employees. And as surveys such as these do point out that it is often the little things that stimulate interest and help employees feel better about their workplace.

7 Lessons From The Beatles' Biggest Failure

The words "failure" and "the Beatles" seldom appear in the same sentence. But the Beatles' early career was actually a series of failures--a record that culminated in their unsuccessful audition with the leading record company of their era, Decca Records. This particular failure nearly caused the band to break up.
Here are start-up lessons you can take from the Beatles' biggest setback.
  1. Know your product.
  2. Know your audience.
  3. Gather the right team.
  4. Timing is everything.
  5. Know what you're getting into.
  6. Set expectations.
  7. Critics can be wrong.


The Dirty Laundry of Employee Award Programs: Evidence from the Field

Timothy Gubler, Ian Larkin, Lamar Pierce have conducted a provocative new study regarding employee awards.  They collected data about an attendance award program at a private commercial laundry services company in the Midwestern United States.  One of the company's five plants chose to implement an award for good attendance.   Managers wanted to reduce absences and tardiness.   The other four plants did not institute this program.   The program was rather simple.   All employees without an unexcused absence or tardy in the prior month received recognition before their peers, and they became eligible for a drawing for a $75 gift card.  The program lasted for a bit less than a year.  Senior executives at the company eliminated the program because they felt it rewarded behavior that should be expected of everyone.
The scholars studied this program, and they found that the award produced two important unintended consequences.  Here is an excerpt from the paper's abstract:
First, employees game the program, improving timeliness only when eligible for the award, and strategically calling in sick to retain eligibility. Second, employees with perfect pre-program attendance or high productivity suffered a 6% to 8% productivity decrease after program introduction, suggesting they were demotivated by awards for good behavior they already exhibited. Overall, our results suggest the award program decreased plant productivity by 1.4%, and that positive effects from awards are accompanied by more complex employee responses that limit program effectiveness.


IT Skills Shortage: The Other Critical Cliff Facing Enterprises

A gulf created by the information technology (IT) skills shortfall in such areas as Java, .NET, and C++ could severely curtail future U.S. economic growth, says Harvey Nash CEO Bob Miano. "We careened over the 'IT skills cliff' some years ago as our economy digitized, mobilized, and further 'technologized' and our IT skilled labor supply failed to keep up," Miano says. A recent IBM study found that the most pressing need for IT skills is in the areas of mobile computing, cloud computing, social networking, and analytics, while security skills also are in demand. A shortage of security experts with leadership and communications skills poses a direct challenge to global organizations, according to a recent International Information Systems Security Certification Consortium study.

Yahoo CEO Marissa Mayer's work-from-home memo is from bygone era

In a statement released to employees at Yahoo, head of Human Resources Jackie Reses wrote:
"We need to be working side-by-side. That is why it is critical that we are all present in our offices. Some of the best decisions and insights come from hallway and cafeteria discussions, meeting new people, and impromptu team meetings. Speed and quality are often sacrificed when we work from home. We need to be one Yahoo!, and that starts with physically being together."
This is an odd way forward, not just in the world of work in general where telecommuting is rapidly on the rise, but particularly in computer, engineering, and science fields where home-based work has risen 69% between 2000 and 2010. That makes itthe fastest growing telecommuting industry (pdf) in the country, according the Census Bureau.

The Most Successful Leaders Do 15 Things Automatically, Every Day

Leadership is learned behavior that becomes unconscious and automatic over time.  For example, leaders can make several important decisions about an issue in the time it takes others to understand the question.   Many people wonder how leaders know how to make the best decisions, often under immense pressure.  The process of making these decisions comes from an accumulation of experiences and encounters with a multitude of difference circumstances, personality types and unforeseen failures.
  1. Make Others Feel Safe to Speak-Up
  2. Make Decisions
  3. Communicate Expectations
  4. Challenge People to Think
  5. Be Accountable to Others
  6. Lead by Example
  7. Measure & Reward Performance
  8. Provide Continuous Feedback
  9. Properly Allocate and Deploy Talent
  10. Ask Questions, Seek Counsel
  11. Problem Solve; Avoid Procrastination
  12. Positive Energy & Attitude
  13. Be a Great Teacher
  14. Invest in Relationships
  15. Genuinely Enjoy Responsibilities


Three Questions That Could Save Your Career

Vincent Peale discuss in their book The Power of Ethical Management. In that classic best-seller they also offer an “ethics check,” three questions you should ask yourself when faced with an ethical choice point. Asking yourself these three questions could save you from making a decision that ends your career.
·       Is it legal?
·       Is it fair and balanced?
·       How will it make you feel about yourself?

7 Uncommon Ways To Be A Positive Influence On You and Your Team


The psychology of leadership simply fascinates me, and no more so than when leaders have a positive influence on their team. You may not class yourself as a leader, but you are a leader, whether you’re leading a team, a family or even yourself. In your role, as a leader, the energy you emit is vital, and cannot fail to affect yourself and others.
  1. They owned a deeply held vision
  2. Inner and self- directed, they listened to their intuition and the world around them became secondary if it didn’t accord with their inner guidance.
  3. What they did/shared benefitted the greater good, even if they didn’t realise it at the time.
  4. They were committed and dedicated; in fact most, if not all, view their achievements as their life’s purpose.
  5. They weren’t deterred by popular opinion,
  6. They acted fearlessly, even if inside they felt fearful
  7. They are aspirational, they dare to attempt “the impossible,” feats and successes which any rationale mind may have said weren’t possible.

Inspirational people lead others by letting them see that their hopes, dreams, aspirations, and values are not only desirable, but are possible, by demonstrating they can be done. Once you have seen impossible being achieved, then the world has changed.

Beyond Marissa Mayer: The Future Will Blend Work and Home in New Hybrid Places

For many knowledge workers, working virtually is already a fact, whether they happen to be working from home, in the office, or elsewhere. We are all dealing with networks of information technology and data streams that connect us both within office buildings and across time zones. We all have been shifting to lighter, more mobile devices and platforms that allow us to connect in multiple ways from many kinds of settings. These capabilities certainly call into question the logic of being there in an office full-time. They even call into question the very logic of office space and furniture. What is a desk for when you can find everything you need on a tablet?

Yet real places keep coming back to haunt us, almost as if to remind us that they are still where it really happens. Places where people can work together face-to-face are still fundamental to the most critical aspects of work performance and creativity. And that is why Marissa Mayer wants people back in the office. Technology and networks have not at all replaced the value of getting together in physical locations for the sparks of creativity that doing so creates.

Technology has not replaced place. Rather it is augmenting the places where the most important things happen. That is why cities, as the ultimate networks of networks, have reasserted themselves as the central drivers of creativity in our economy. It is why the technology industry in New York may now be giving Silicon Valley a run for its money, as technology firms, both big and startup, rush to get closer to other industries, to their users, and to the talent and experience of the city, as they create new ideas for products and services.

How Google Is Using People Analytics to Completely Reinvent HR

“New path” firms dominate by producing continuous innovation. And executives are beginning to learn that continuous innovation cannot occur until a firm makes a strategic shift toward a focus on great people management.

A strategic focus on people management is necessary because innovations come from people, and you simply can’t maximize innovations unless you are capable of recruiting and retaining innovators. And even then, you must provide them with great managers and an environment that supports innovation.

“Top 10” of Google’s past and current people management practices to highlight its data-driven approach:
  1. Leadership characteristics and the role of managers
  2. The PiLab
  3.  A retention algorithm
  4. Predictive modeling
  5. Improving diversity
  6. An effective hiring algorithm
  7. Calculating the value of top performers
  8. Workplace design drives collaboration
  9. Increasing discovery and learning
  10. It doesn’t dictate; it convinces with data


Wisdom@Work


In February, 1,800 people gathered at the Concourse Exhibition Center in San Francisco for a four day conference on mindfulness called Wisdom 2.0 Summit.  This is a unique gathering of people trying to answer the following question “How can we live with greater presence, meaning, and mindfulness in the technology age?”. The speakers ranged from technology luminaries like Jeff Weiner (LinkedIn CEO) and Bradley Horowitz (Google VP), industrial titan Bill Ford (Ford Chairman), political heavyweights Congressman Tim Ryan (Ohio) and Congresswoman Tulsi Gabbard (Hawaii) to wisdom practitioners Jack Kornfield (Spirit Rock) and Soren Gordhamer (Wisdom 2.0 Founder).  

All of the main stage presentations were recorded and are available for viewing online
Below is a selection of some of the best presentation, I hope you can find something of value in these videos:

Arianna Huffington famous for founding The Huffington Post summed up this conference, at which she was a speaker and participant, with the following “Last weekend I went to Disneyland. Not the actual Disneyland, but my version of Disneyland. Like a kid at "The Happiest Place on Earth," I wanted to go to every session and talk to every other speaker and everyone attending. And like many a Disneyfied kid, I was primed for overstimulation leading to an eventual meltdown.
Fortunately, given the nature of the conference, there were ample breaks for things like meditation, breathing exercises, yoga and healthy snacks. Which, of course, just left me that much more energized. I was in a mindfulness spiral!

If you are interested in learning more, connecting with like-minded Microsoft employees or sharing your own mindfulness practices please join the email alias “Wisdom@Work”.

Microsoft Lync’s bottom-up restructure

Financial Times  (registration might be required)
In most organisations, senior executives design structures and roles that they then allocate to people. It is an efficient process, but it ignores the fact that every individual has their own particular skills and motivations. By shoehorning individuals into predefined roles, senior managers do not get the best chance to let people use their full set of skills, and they risk demotivating and even losing them.
The WeOrg approach turns this logic on its head: first, hire a bunch of really good people, then allow them to self-organise to make full use of their skills.
The process takes longer, but it leads to greater engagement and harnesses the skills of the team far more effectively. It also requires managers and employees to trust one another fully.

Monday, November 19, 2012

Retain Employees Forever and Other Innovative Management Tips


Every week, we publish an exciting summary of the best articles, videos, events, and posts that relate to innovative management. This week, check out these summaries of 18 GREAT articles that inspire better management. Enjoy!


‘Star Wars’ action figures, dominoes are 2012 inductees at NY’s National Toy Hall of Fame


ROCHESTER, N.Y. — Luke Skywalker and Princess Leia outmuscled little green army men for a spot in the National Toy Hall of Fame. “Star Wars” action figures join centuries-old dominoes in the class of 2012, which was announced by the Rochester hall Thursday.  The toys beat out plastic green army men, the board game Clue, the Fisher-Price Corn Popper, Lite-Brite, the Magic 8 Ball, the pogo stick, sidewalk chalk, the electronic game Simon, the tea set and Twister.

Longevity is a key criterion for getting into the 14-year-old hall. Each toy must be widely recognized, foster learning, creativity or discovery through play, and endure in popularity over generations.

“Play is an essential activity, critical to learning and to human development,” said Christopher Bensch, The Strong’s vice president of collections. “Play is also a window into understanding American culture.”

Tokyo Getting World's First 3D-Printing Photo Booth

On November 24th, Eye of Gyre, an art exhibition space in Tokyo's Harajuku neighborhood, is pulling the sheets off of their 3D Shashin-kan. Literally translated as "3D Picture Space," it's what they're calling the world's first 3D-printing photo booth. Visitors can have their "portraits" taken in the form of whole-body scanning, and end up with a detailed figurine of them in 10-, 15- or 20-centimeter heights, depending on how much they'd like to pay. 
Instant gratification this ain't, as the figurines will take a month or more for fulfillment and delivery. (We're guessing that they need to clean up the scan, and that an artisan paints the colors on after printing.) There's also a capturing restriction similar to when daguerrotypes were first developed: The subject must remain completely still during the scanning process, which is six minutes in this case, meaning Fido-san and small children are not ideal capture subjects. Beyond that, reflective clothes, wire-rim eyeglasses, hoop earings, fine patterns, and fur are all no-nos, because these either muck with the scanning process or are impossible to faithfully reproduce under their system.

Social laughter is correlated with an elevated pain threshold

Although laughter forms an important part of human non-verbal communication, it has received rather less attention than it deserves in both the experimental and the observational literatures. Relaxed social (Duchenne) laughter is associated with feelings of wellbeing and heightened affect, a proximate explanation for which might be the release of endorphins. We tested this hypothesis in a series of six experimental studies in both the laboratory (watching videos) and naturalistic contexts (watching stage performances), using change in pain threshold as an assay for endorphin release. The results show that pain thresholds are significantly higher after laughter than in the control condition. This pain-tolerance effect is due to laughter itself and not simply due to a change in positive affect. We suggest that laughter, through an endorphin-mediated opiate effect, may play a crucial role in social bonding.

Predicting Presidents, Storms, and Life by Computer

Better and more accessible data and rapidly growing computer power have helped make computer models more precise, as reflected by the incredibly accurate predictions of the development of Hurricane Sandy and the outcome of the U.S. presidential election. Computer model predictions founded on historical evidence are "one of the more positive trends we're going to see this century," says Tom Mitchell with Carnegie Mellon University's Machine Learning Department. The predictive power of computer models resides in three elements--computer power, mathematical formulas designed to mirror real world cause-and-effects, and present conditions rendered as numbers that can be used in formulas. Current condition data is entered by experts into formulas that anticipate a specific outcome if specific factors are combined, and then the systems repeatedly run those what-if simulations, with slight variations changing the final outcomes. An entire range of results is produced by running these scenarios tens of thousands of times. The end product is a breakdown of future events into probabilities. Statistician Nate Silver says his correct prediction of how all 50 states would vote for president is a triumph for computer modeling's use in the field of politics.

Data Science and the 2012 Election

Stories on data scientists and the election 

Building an Adaptability Advantage: Takeaways from the Gartner Hackathon

MiX and full report here

In March at the Phoenix CIO Leadership Forum, Polly LaBarre kicked off The Adaptability Advantage Hackathon, a joint initiative between Gartner EXP and the Management Innovation eXchange (MIX).  Working together, Gartner and the MIX invited a select group of IT leaders to crack a key issue:
How can IT help organizations become more adaptable?
Gary Hamel set up the hackathon this way:  “All too often, by the time an issue gets big enough to attract the CEO’s attention, whether an opportunity or a threat, it’s too late to do anything but react. Thus the vast majority of corporate ‘change’ programs are ‘catch-up’ programs. Change needs to happen a whole lot faster and a whole lot cheaper than it does now.  To put it simply, strategic adaptability is an attempt to maximize the following ratio. As the pace of change accelerates, so must the pace of strategic renewal. Indeed, one of the most important questions for any enterprise today is this:

Are we changing as fast as the world around us?

All too often the answer is "no."

The 'Silent Crisis' in Science and Technology Recruiting

The American Council for Technology and the Industry Advisory Council’s Institute for Innovation released a report focusing on the challenges federal agencies and industry face in the quality of science, technology, engineering, and math (STEM) candidates. The report says that although scientific innovation produces roughly half of all U.S. economic growth, the educational pipeline necessary to fill STEM jobs and make that economic growth possible is inadequate. The report also notes that jobs in STEM fields are increasing three times faster than jobs in the rest of the economy, but U.S. students are not entering these fields in sufficient numbers. The report says federal agencies should focus on STEM education activities by establishing a national challenge for STEM that includes increased public awareness campaigns, improved coordination efforts, innovative grant and tax incentive programs, and calls for more urgency to the STEM problem.

Crowdsourcing Feature Lets iPhone Users Determine Best Time to Cross U.S. Border

University of California, San Diego researchers have developed the Best Time to Cross the Border mobile app, which offers a real time, eyewitness account of how long commuters have to wait at border crossings. The crowdsourced data is combined with data on wait times at the border from U.S. Customs and Border Protection to improve the accuracy of the wait times. Crowdsourcing information from a wide range of people crossing the border adds an extra dimension to the survey. "Crowdsourcing should eliminate the problems that the border patrol has been having with regards to the accuracy of the wait times," says California Institute for Telecommunications and Information Technology (Calit2) researcher Ganz Chockalingam. The app builds on other services that Calit2 provides, such as the California Wireless Traffic Report, which facilitates access to information on commuting times in the Bay Area, Los Angeles, Orange County, and San Diego County. "With a little help from our app, you can make an informed decision about when and where you want to cross the border if time is a factor," Chockalingam says. The app also uses historical graphs to show users the best times to cross.

Female Developers and Athletes Take the Leading Role at espnW Hack Day

ESPN's espnW hack day at Stanford University concentrated on women producing sports-related computer applications for women. "We've come a long way, but there's still a long way to go in terms of getting the numbers of women engaged in technology," says Facebook software engineer and espnW hackathon judge Sophia Chung. One participant, visual designer Terry Rodriguez-Hong, aimed to put together a team to develop a social-networking app for helping former athletes connect and encourage each other to reach their fitness objectives. Meanwhile, a five-woman team outlined a concept for a calendaring app to help sports teams keep track of their games and events and interact with fans through social media. The winning app was iSports, developed by Carnegie Mellon University engineering students and designed to pull athlete videos from YouTube and pertinent facts from ESPN. Mightybell founder Gina Bianchini says the goal of the hackathon is not just attracting more women into the technology field, but building a broader overall community. "Events serve as the heartbeat of any community and any movement," she notes. "I think about it less as we should have events for women developers and more as if you want to build a community of creative thinkers building new and interesting things."

Harry Potter spell book makes augmented reality magic

What’s so fun about playing with an AR book? At first glance, the Sony PlayStationWonderbook, which comes out this week, isn’t terribly enchanting: a chunky, blue volume featuring a few pages of AR codes.
But once you get started, it is clear this game goes well beyond gimmickry. Of course, it helps that Wonderbook launches with The Book of Spells, inspired by Harry Potter and featuring original content from J. K. Rowling. And that boring-looking blue book? On screen it comes to life, with blooms of ink spreading across its pages in a way reminiscent of the Marauder’s Map in the Potter books and movies.
To get started, you position the camera so that it points at the ground, taking in both you and the book and putting your living room at the heart of a new, magical world. As part of the game set-up, you choose a wand, and can watch on screen as the motion controller in your hand transforms into the particular one you’ve selected. The game plays with perspective and counter-intuitive mirror images, but soon you’re so enthralled by the stories and interactions that you fail to notice.

How I Learned a Language in Three Months

Guardian.co.uk – Joshua Foer
One of the great challenges of our age, in which the tools of our productivity are also the tools of our leisure, is to figure out how to make more useful those moments of procrastination when we're idling in front of our computer screens. What if instead of tabbing over to the web browser in search of some nugget of gossip or news, or opening up a mindless game such as Angry Birds, we could instead scratch the itch by engaging in a meaningful activity, such as learning a foreign language?

If five million people can be convinced to log into Zynga's Facebook game Farmville each day to water a virtual garden and literally watch the grass grow on their computer screens, surely, Ed believes, there must be a way to co-opt those same neural circuits that reward mindless gaming to make learning more addictive and enjoyable. That's the great ambition of Memrise, and it points towards a future where we're constantly learning in tiny chunks of our downtime.


7 Ways to Outsmart Your Brain to Be More Innovative

American Express Open Forum  ÃŸ Recommended
Your brain makes the assumption that because you were alive yesterday, what you did previously is safe. Therefore repeating the past is good for survival.  Innovation is about change. It is about doing something different than you did previously.  It is about trying something that you have not done before, and therefore may feel is a danger to your survival. How does the brain’s survival instinct prevent innovation–and what can you do about it?  Here are seven ways to outsmart your brain.
  1. The brain wants pains solved first. Recognize that people want their pains solved more than anything else. Be the aspirin
  2. Expertise is the enemy of innovation. Keep pushing until you are out of ideas and then still push forward.
  3. The brain wants solutions, not problems. Ask better questions. Einstein reputedly said, “If I had an hour to save the world, I would spend 59 minutes defining the problem and one minute finding solutions.”
  4. The brain craves commonality. Work with people who are not like you.
  5. The brain sees what it believes. Seek out people who you suspect would reject the idea.
  6. Your brain only sees a fraction of reality. Attend conferences unrelated to your work. Read magazines from different industries
  7. The brain thinks too much: Aristotle found his greatest breakthroughs while napping.

 Perpetuating the past is the surest way to survive. But for organizations, doing what you did in the past is the fastest path to extinction. By knowing how your brain is wired, you can choose to both survive and thrive.

We Are All Artists Now

They told you to get your résumé in order, to punch your ticket, to fit in, and to follow instructions. They told you to swallow your pride, not to follow your dream. They promised trinkets and prizes and possibly riches if you would just suck it up and be part of the system, if you would merely do what you were told and conform. They sold you debt and self-storage and reality TV shows. They sold your daughters and sons, too.
All in exchange for what would happen later, when it was your turn. It’s your turn.”

Five Ways to Retain Employees Forever*

In a recent blog post, we cited some alarming numbers: 40% of workers are planning to look for a new job within the next six months, and 69% say they're already passively looking.
As employers, those figures are frightening. We're careful to hire only the best workers, and once we have them, we want to keep them. We've previously argued why employees benefit by staying with the same company for at least 10 years. Now we want to supplement that advice with tips for companies on how to make workers want to stick around for decades.
What can an employer do? We'd like to suggest the following "5 R's" of employee relationships:
  1. Responsibility.
  2. Respect.
  3. Revenue-sharing.
  4. Reward.
  5. Relaxation Time.

It is important to remember that a long-term commitment requires effort in both directions. While it's fully understandable that most organizations look askance at perpetual "hoppers," remember that if you expect and hope that employees will make and keep long-term commitment to your company, it will be equally vital that you give them good reasons to stay.

The Eight Pillars of Trust

Author David Horsager, explains that trust is tangible, learnable, and measureable. Trust is a confident belief in someone or something to do what is right, deliver what is promised, and to be the same every time in spite of circumstances.

Horsager identifies twelve barriers to trust: conflict of interest, threat of litigation, lack of loyalty, increasing examples of others untrustworthiness, threat of exposure, lack of control over technology, fear of the unknown, negative experiences, individualism, differences between people, desire for instant gratification, and a focus on the negative.

The eight pillars of trust form the framework for learning to build trust and overcoming the twelve barriers. These all take time and are not quick fixes for any trust issue. Trust is built over time.
  • Clarity.
  • Compassion.
  • Character.
  • Competency.
  • Commitment.
  • Connection.
  • Contribution.
  • Consistency.

Horsager notes that in this flat world, because we can connect with so many, we have a hard time cultivating depth. Trust at its best is deep, making it difficult to gain the trust edge. In response we need to be even more intentional about developing the pillars of trust on a global level finding common ground and showing ourselves to be trustworthy.

Three principles for making innovation a reality in your company

MiX – Julian Birkinshaw
Management thinking is inherently faddish, but there are some perennial favourites that never fall out of favour.  Innovation is one those evergreen themes: it is a rare CEO who doesn’t list innovation as one her top four or five priorities.  So what are these principles, and who is experimenting with them?  Here are three that I think are really important, with a couple of company examples for each one.
  • Time Out. 
  • Loosely defined roles.
  • Tolerance of Failure.

How to Retain the Heroes Within Your Workforce

Clark Kent is leaving the Daily Planet.
Stop. This is important. Read that again. Think about this as a leader in an organization. This is huge.
Clark Kent, the mild-mannered alter ego — the brains if you will, to the brawn that is Superman — quit his day job out of frustration with the organization and his ability to make a difference in his role.  In his interview with USA Today, new Superman writer Scott Lobdell says, “Superman is arguably the most powerful person on the planet, but how long can he sit at his desk with someone breathing down his neck and treating him like the least important person in the world?”

It is our responsibility to provide the heroes, innovators and entrepreneurs with true urgencywho are sprinkled throughout our organizations the opportunity to step up and make a real difference — in their jobs, in their organizations, to your customers, in the marketplace, in the community and our world.
This is about how leaders at the top of organizations connect the individual efforts of the leaders at every level of the organization to the overall strategy and mission the organization is trying to fulfill. When all leaders can connect those individual puzzle pieces and show how they fit together, then the organization can accelerate to achieve success at all levels – individual, team, organizational, short-term, long-term, financial and global.
When people see themselves as Clark Kent — people capable of doing good work, making a difference, having an impact, and helping their colleagues, teams, organizations do well and do good — that’s when we as leaders are worthy of the heroes who work for us.

The Paradox of Skill

“Okay, you have gotten the memo on improving skill: 10,000 hours, hard work, deliberate practice, grit, and attentive teacher. We’ve all heard it. You also recognize that in many of life’s activities, the results you achieve combine skill and luck. No debate there. Now, what if I told you that in many cases improving skill leads to results that rely more on luck? That’s right. Greater skill doesn’t decrease the dependence on luck, it increases it. If you have an interest in sports, business, or investing, this lesson is for you.”

Monday, November 5, 2012

Innovating Innovation Challenge Summary and Global Leadership


Every week, we publish an exciting summary of the best articles, videos, events, and posts that relate to innovative management. This week, check out these summaries of 18 GREAT articles that inspire better management. Enjoy!


HBR/McKinsey M-Prize: Innovating Innovation Challenge

In the creative economy, innovation is more important than ever. Innovation is the only insurance against irrelevance.  It’s the only antidote to margin-crushing competition, the only hope for out-performing a dismal economy, and the only way to truly amaze your customers.  Innovation—in operations, products, business models and ecosystems—isn’t merely a competitive advantage, it’s the competitive advantage. 

With the Innovating Innovation Challenge, we’re looking for examples and ideas that will help us how build innovation into the woof and warp of our organizations.  While there aren’t many businesses that have yet made innovation a true core competence, we can, with your help, build a composite picture of how every element of a company’s management model can be retooled to make it innovation-friendly.   While no one organization has put all the pieces of the innovation puzzle together, we should be able to assemble all of the pieces in one place—via this M-Prize challenge.  In doing so, we’ll give managers around the world the chance to identify the missing pieces in their own innovation programs, and to learn from companies that may have found a piece they’re still looking for.


Skype for Peace

Do you think technology can bring positive change to the world? At Skype, we're driven by the notion that our work makes the lives of our users better by helping make communication as easy and accessible to everyone as possible.

This idea is backed by our strong feeling that it's important to seek new ways to give back to both our users and the local communities we're a part of. For the past three years, we've contributed by providing Skype technology and instruction on how to use it to organizations focused on education, world peace efforts and humanitarian aid.


7 Key Habits of Super Networkers

Effective networking isn't a result of luck -- it requires hard work and persistence. What does it take to be a super networker? Here are seven of the most important habits to develop:
  1. Ask insightful questions.
  2. Add value.
  3. Learn their 'story.'
  4. Share a memorable fact.
  5. Keep a list.
  6. Make small promises and keep them.
  7. Reward your 'power' contacts.


Beam Me to My Meeting

European scientists have integrated robotics, video, and various sensor and display technologies to transport someone into a geographically distant meeting room under the auspices of the Beaming through augmented media for natural networked gatherings (Beaming) project. The European Union-funded effort utilizes immersive virtual reality technologies in which a robotic avatar functions as the meeting participant's eyes, ears, and mouth. The participant wears a head-mounted display and is connected to sensors, enabling them to receive the avatar's video and audio feeds in three dimensions. The two-way connection also enables the participant's movements and responses to be mimicked by the robot. A key challenge for the Beaming collaborators has been development of the system's framework data architecture, which defines how all the visual, audio, motion, and pressure data is packaged and relayed between the participant and their remote environment. It also sets up how the three-dimensional model of the remote location is produced for the participant to generate a strong sense of presence for them. "The purpose of the framework is to make Beaming entirely independent of the hardware or software involved," says project participant Stephen Dunne. "You'll be able to use any robot or any sensor, for example."


Creative Resilience: 5 Strategies to Help You Thrive During Times of Transition

We live in a world of constant change. Nature is an example of constant birth, growth, death, and renewal. Understanding the cycles of creation will help us thrive in change, rather than fear it. While transitions can be painful, they are a source of creativity, growth and transformation.
I don’t believe we can experience a transformation without undergoing a psychological transition, and if we can cultivate resilience, we can proceed with a sense of adventure

These 5 strategies for developing creative resilience will help you thrive during times of transition:
  1. Develop a sense of optimism
  2. Find meaning and purpose even in terrible times
  3. Take control
  4. Be Creative
  5. Improvise


One more strategy:
6.     Hire a coach.


Gamificating Innovation: How to Transform Innovation into a Game

Gamification is a growing trend that involves applying game design thinking to non-game applications to make them more fun and engaging.  Gamification has been called one of the most important trends in technology by several industry experts. Gamification can potentially be applied to any industry and almost anything to create fun and engaging experiences, converting users into players. Fun Theory is the idea that fun is the easiest way to change people’s behaviour for the better.

If we combine the ideas from "Gamification" and "Fun Theory" to help us transform the innovation process and culture of a company into a game, it has the potential of making innovation more viral and getting people more interested around participating in the organization`s innovation efforts.
According to a 2011 Gartner Research Report it is estimated that by 2015, more than 50 percent of organizations that manage innovation processes will gamify those processes. The trend has been picking up major momentum over the last year and has gained support from industry heavy weights such as Bing GordonAl GoreJ.P. Rangaswami, Chief Scientist of Salesforce.com, and many more.
Since creation of the Gamification Wiki in November 2010, Gamification has surged in popularity and Gamification has grown right along with it. It has quickly become one of the most talked about trends in Silicon Valley, with google trends showing the explosive growth continuing to accelerate.


George Lucas Will Donate Disney $4 Billion To Education

George Lucas is ensuring that the force may be with young Jedis everywhere.

The "Star Wars" director will donate the $4.05 billion he will receive from the sale of Lucasfilm Ltd. to Disney to a foundation focused on education, according to the Hollywood Reporter.
On Tuesday, the Walt Disney Company announced it had paid the huge sum to acquire Lucasfilm Ltd., which produced "Star Wars" and is 100 percent owned by George Lucas himself. Disney also announced plans to release a seventh "Star Wars" film, "Star Wars: Episode VII," in 2015.

“For 41 years, the majority of my time and money has been put into the company,” Lucas said in a statement on Wednesday. “As I start a new chapter in my life, it is gratifying that I have the opportunity to devote more time and resources to philanthropy.”


Technology Changing How Students Learn, Teachers Say

The surveys include some findings that appear contradictory. In the Common Sense report, for instance, some teachers said that even as they saw attention spans wane, students were improving in subjects like math, science and reading.
Dr. Dimitri Christakis, who studies the impact of technology on the brain and is the director of the Center for Child Health, Behavior and Development at Seattle Children’s Hospital, emphasized that teachers’ views were subjective but nevertheless could be accurate in sensing dwindling attention spans among students.
His own research shows what happens to attention and focus in mice when they undergo the equivalent of heavy digital stimulation. Students saturated by entertainment media, he said, were experiencing a “supernatural” stimulation that teachers might have to keep up with or simulate.  The heavy technology use, Dr. Christakis said, “makes reality by comparison uninteresting.”


Predicting What Topics Will Trend on Twitter

Twitter uses a proprietary algorithm to determine which items are trending. However, Massachusetts Institute of Technology (MIT) researchers have developed a new algorithm that can, with 95 percent accuracy, predict which topics will trend an average of 90 minutes before Twitter's algorithm puts them on the trending list. Similar to other machine-learning algorithms, the MIT algorithm combs through data in a sample set and tries to find meaningful patterns. However, what makes the MIT algorithm different is that it is nonparametric, meaning it makes no assumptions about the shape of patterns. The new algorithm compares changes over time in the number of tweets about each new topic to the changes over time of every sample in the training set. Those samples whose statistics resemble those of the new topic are given more weight in predicting whether a new topic will trend or not. The system's accuracy should improve as the size of the training set increases, according to MIT professor Devavrat Shah. Additionally, the new algorithm could be applied to any sequence of measurements performed at regular intervals.


Computer Scientist Turned Artist

Massachusetts Institute of Technology professor Erik Demaine is a computer scientist turned artist with expertise in computational origami, the mathematical study of bending and folding. Together with his father Martin, Demaine has created artworks that explore how science and art inspire each other. Demaine uses computational algorithms to perform his folding research, and he frequently employs a computer drawing program that can draw lines and circles and pinpoint the intersections, so he can print it out and fold it. Demaine notes that although mathematical tools for creating straight crease origami exist, curved creases have been the real challenge. "The mathematical goal is to be able to automatically design, with a computational tool, any [three dimensional] form you want with these curved creases," he says. Among the practical applications to Demaine's work is the challenge of finding ways to move large objects through smaller spaces. "There are a lot of scientific and engineering applications to having a physical object that can change shape," Demaine notes. "This comes up in transportation or in the human body in blood vessels."


5 Ways to Lead with Emotional Intelligence -- and Boost Productivity

Beyond the traditional leadership roles and responsibilities, today’s workplace uncertaintyrequires leaders to be much more sensitive about what matters most to their employees. Too many leaders assume that their colleagues have the same drive to succeed and willingness to sacrifice in order to advance as they do. Everyone is different and leaders must be more mindful to embrace those differences and strategically leverage them to create and sustain unique opportunities within their departments and for the business.
The bottom line is that leaders must be more emotionally intelligent to be more effective and efficient at maximizing outcomes and desired results.     Here are 5 ways to get started.
  1. Care About People
  2. Embrace Differences to Make a Big Difference
  3. Help Employees Experience Significance
  4. Be Accountable Like Everyone Else
  5. Be Mindful of Their Needs

Be a better leader and get the most production from your employees by being more mindful of their needs.    Just because the department’s performance has exceeded the plan doesn’t mean that each employee can’t continue to grow and mature in their work.
A team is more powerful than the sum of its parts – but each part must be continually refurbished and renewed in order for the team to sustain its power.


What Women Know about Leadership that Men Don't

An effective modern leader requires a blend of intellectual qualities — the ability to think analytically, strategically and creatively — and emotional ones, including self-awareness, empathy, and humility. In short, great leadership begins with being a whole human being.
In March, Jack Zenger and Joseph Folkman reported here on their study of 7300 leaderswho got rated by their peers, supervisors and direct reports. Women scored higher in 12 of 16 key skills — not just developing others, building relationships, collaborating, and practicing self development, but also taking initiative, driving for results and solving problems and analyzing issues.
In another study of 2250 adults conducted by the PEW center, women were rated higher on a range of leadership qualities including honesty, intelligence, diligence, compassion and creativity.


The Art Of Listening

Silence is the source of acknowledgement
Silence is the presence of appreciation.
Silence is the genesis of connecting one with another.
If you can stand the silence you will probably understand the spoken words.
Lead From Within: It is through silence that wisdom comes. The Art of Listening is what we get when we want to be heard.


Ten Steps to Building Employee Engagement

You have the right people on the bus, but how do you keep them engaged? Here are ten simple but powerful steps:
Step 1. Make engagement your mantra
Step 2. Get Social
Step 3. Listen, and listen more
Step 4. Go for the gold
Step 5. Care first
Step 6. Fail forward faster and better
Step 7. Take every opportunity to reinforce the foundation of your house
Step 8. Learn and play forward
Step 9. Generate Enthusiasm.
Step 10. Feed hearts.


Engaging and Developing a Multi-Generational Workforce – Multi-Gen Summit 2012

The Talent Management Alliance held its first Multi-Gen Summit in mid-October in Atlanta to discuss workplace challenges being creating by a changing workforce. Baby Boomers are retiring; Gen Y and Millenials are entering the workforce with new skills and at a pace slower than boomers are leaving, the GenX leadership style and “sandwich managers”, as well as the unique aspects of a multigenerational workforce.
 “Age considers; youth ventures”- Rabindranath Tagore


The Power of Persistence for Leaders

Former U.S. President Calvin Coolidge once said: “Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination are omnipotent. The slogan ‘press on’ has solved and always will solve the problems of the human race.”
In the world of business leadership and entrepreneurship, persistence is often touted as one of the key success attributes. In a 2011 study conducted by professors at the University of Chicago Booth School of Business, persistence was found to be one of the strict criteria for successful CEOs. The researchers examined 300 CEO candidates in firms funded by private equity investors for a variety of personal and executive traits. They then developed a “success” ranking by comparing their investor’s expectations to the actually performance. Among the variety of traits examined, persistence and execution were the most important. As study author Steve Kaplan puts it, “Persistent leaders don’t give up”
Never giving up is common with successful company leaders and business entrepreneurs. Consider the careers of three well-known business leaders for their lessons on persistence


Managers, Employees, and "Success"

Management-Issues Chartered Management Institute study of 1,684 managers in the U.K.that asked the question: "Do managers and employees agree on "success?"  Here's a snapshot of the results:
  • "Nearly half of the managers polled said they judged success by the extent to which they developed their teams, yet only slightly more than a third believed their organizations felt the same way.
  • 25% thought that 'achieving a flexible lifestyle' was an indicator of professional success.
  • Only six per cent thought that their employers shared the same view.
  • Just 13 per cent said they were concerned with 'ensuring the organization is market leader' – yet nearly two thirds thought their employers made this a priority.
  • A similarly small percentage – 16 per cent – of managers believed securing 'sustainability' was important, yet more than half felt their organizations perceived this as a priority.
  • Worryingly, fewer than half of the managers polled believed they had actually achieved their true potential.


How do Leadership Strengths Vary around the Globe?

More than 54% of all HR and business leaders cite "gaps in the global leadership pipeline" as one of their top three challenges to growth. Dealing with this problem, businesses spend more than $11 billion a year on leadership development programs, assessment, executive education, succession management, and various forms of talent mobility.

One of the keys to success over the years has been Expatriate leadership - moving leaders from headquarters to remote locations to help them develop global awareness and bring an integrated leadership model to the whole organization.